FAQ

What products does Hotlion offer?

Hotlion specializes in stylish nail decorations, nail art accessories, and beauty essentials designed to help you create unique and fashionable nail looks.

Our collections include trendy nail charms, decorative accessories, and beauty products suitable for everyday styles and special occasions.

Are Hotlion nail products suitable for beginners?

Yes! Our products are designed for both beginners and nail art lovers.

Whether you are creating simple everyday nail designs or more creative styles, our products make it easy to personalize your nails at home.

How long does shipping take?

We offer shipping within the United States.

Standard Shipping:


  • Delivery time: 5-8 business days

  • Free shipping on orders over $79

Express Shipping:


  • Delivery time: 2-3 business days

  • Shipping fee: $15

Please note that processing time may require 1-3 business days before shipment.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow 24-72 hours for tracking updates after shipment.

If you cannot find your tracking information, please contact us at:

📧 support@hotlion.shop

Can I change or cancel my order?

We can help modify or cancel orders within 24 hours after purchase.

After your order has been processed or shipped, changes or cancellations may not be possible.

Please contact us as soon as possible if you need assistance.

What if my order arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide:


  • Order number

  • Description of the issue

  • Photos or videos of the product

Our team will review your request and provide the best solution.

Can I return my order?

Yes. We accept eligible returns within 30 days after delivery.

Items must be:


  • Unused

  • Unworn

  • In original condition and packaging

For more details, please visit our Return & Refund Policy.

How do I apply nail decorations?

Application methods may vary depending on the product.

Generally:


  1. Clean and dry your nails.

  2. Apply nail glue, gel, or adhesive according to product instructions.

  3. Carefully place the decoration.

  4. Allow enough time for the product to set.

For best results, follow the instructions included with your product.